Privacy Policy
1. Who We Are
This website is operated by Hanna’s Artistry Studio, a mobile face painting and makeup service in the Greater Toronto Area (GTA), Ontario, Canada. In this policy, “we”, “us” and “our” refer to Hanna’s Artistry Studio.
2. What Information We Collect
We collect information in these ways:
- Information you give us directly
- Name
- Email address
- Event details (date, time, location, type of event)
- Service preferences (face painting, makeup, number of guests, special requests)
- Messages you send through our contact form, booking form, email, or social media
- Booking and purchase information
- Services booked
- Dates and times of appointments
- Billing and payment details (processed securely by our payment providers – we do not store full credit card numbers on this site)
- Automatically collected information
When you visit our site, certain information may be collected automatically, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
This may be collected through cookies or similar technologies to help us improve our website and services.
3. How We Use Your Information
We use your information to:
- Provide and manage our services (face painting and makeup bookings)
- Communicate with you about inquiries, bookings, changes, and confirmations
- Send important updates about your appointment (time changes, location details, policies)
- Process payments and issue invoices or receipts
- Improve our website, services, and customer experience
- Comply with legal and tax obligations
We do not sell your personal information.
4. Legal Basis for Processing (Canada)
We generally process your personal information based on:
- Your consent – for example, when you submit a form or sign up to receive communications
- Performance of a contract – to provide the services you book with us
- Legal obligations – to keep records for tax or accounting purposes
- Legitimate interests – to run and improve our business in a way that is reasonable and does not override your rights
5. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. This includes:
- Using secure systems and tools to manage bookings and payments
- Limiting access to your information to people who need it to perform their work
- Keeping data only as long as necessary for the purposes described in this policy or as required by law
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Sharing Your Information
We may share your information with:
- Service providers and tools we use to run our business (for example: booking systems, payment processors, email and messaging tools, website hosting). These providers only use your information to perform services on our behalf.
- Legal or government authorities if required by law, court order, or to protect our rights, safety, or property.
We do not sell or rent your personal information to third parties.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Help the site function properly
- Remember your preferences
- Understand how visitors use the site so we can improve it
- Support marketing or analytics tools (for example, Google services or social media pixels)
You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work properly.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information, in some cases
- Object to or restrict certain types of processing
- Withdraw your consent at any time, where processing is based on consent
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
9. Children’s Privacy
Our services are generally directed to parents, guardians, and event organizers. We do not knowingly collect personal information directly from children without the consent of a parent or guardian. If you believe a child has provided us with personal information without consent, please contact us and we will delete it where appropriate.
10. International Visitors
Our services are primarily offered in the Greater Toronto Area, Ontario, Canada. If you access this site from outside Canada, you understand that your information may be processed and stored in Canada or other locations where our service providers are based.
11. How Long We Keep Your Information
We keep your personal information only as long as needed to:
- Provide our services and manage our relationship with you
- Meet legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
When information is no longer needed, we will delete it or anonymize it.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, or if you want to exercise your rights, please contact us at:
Hanna’s Artistry Studio
contact@hannaartistrystudio.com
Toronto, Ontario, Canada
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted means you accept the updated policy.
Last updated: July 29, 2026